At Ishaa Art Emporium (accessible from https://ishaa-art-emporium.com), your privacy is a priority. This Privacy Notice describes the types of information we collect, how we use it, and the steps we take to protect your personal data.
1. Information We Collect
When you visit our site or make a purchase, we collect certain information to provide a seamless experience:
- Personal Identifiers: Name, billing address, shipping address, email address, and phone number.
- Payment Information: Payment details are processed through secure, encrypted third-party gateways. We do not store your full credit card or bank details on our servers.
- Account Details: If you register on our site, we store your username and password (encrypted).
- Technical Data: IP address, browser type, and cookies to improve website performance and your shopping experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- Order Fulfillment: To process transactions, arrange shipping, and provide you with invoices and/or order confirmations.
- Communication: To contact you regarding your order status, respond to customer service inquiries, or send updates about “Fresh Strokes” (our new collections) if you have opted-in.
- Security: To screen our orders for potential risk or fraud.
- Optimization: To understand how our customers interact with the site and to improve our gallery layout and product offerings.
3. Sharing Your Information
We only share your personal information with third parties that help us provide our services:
- Shipping Partners: To deliver your original art and handmade frames to your doorstep.
- Payment Processors: To securely handle your transactions.
- Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.
4. Cookies and Tracking
We use “cookies” to enhance your experience. Cookies allow us to remember your “Wishlist,” items in your “Cart,” and your “Recently Viewed” products. You can choose to disable cookies through your individual browser settings; however, some features of the store may not function properly.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access the personal information we hold about you.
- The right to ask that your personal information be corrected, updated, or deleted.
- The right to opt-out of marketing communications at any time.
To exercise these rights, please contact us at the email address provided below.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for tax, accounting, and warranty purposes.
8. Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: Email: ashutosh@ishaa-art-emporium.com